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Official Letters

Official letters are texts and documents written in specific ways for specific purposes.

They may be cover letters, letters of complaint, etc.

Cover letter

The cover letter is a text that is usually sent along with a Curriculum Vitae (CV) in order to provide further information about one’s skills and experience. It explains why you are qualified for the job you are applying for, providing additional information on your skills and experience. The future employers will go through the cover letter and decide which candidate to invite for an interview.

What to include in a cover letter

A successful cover letter is short and focused, explaining the reasons you are applying for the specific job, why you are interested in this job and this organization, and highlighting your most relevant skills and experience. A cover letter should not repeat information provided in your CV. It should be perfectly written so as to impress the future employer and make him decide on inviting you for an interview.

In more specific terms, information that should be written should include the following:

  1. The job you are applying for.
  2. How you found out about the job.
  3. Why you are qualified for the job you are applying for. How your skills and experience match the specific job.
  4. Why you want to work for this organization/ employer. How will you contribute to this organization/ employer.
  5. Expressing your appreciation to be considered for the specific job.

The following examples display the information that should be included in an effective cover letter: https://www.thebalancecareers.com/targeted-cover-letter-writing-tips-2060176.

Letter of complaint

Having a problem with a product, a situation, a service, etc., can be very annoying. If the issue cannot be solved over the phone or via email, a letter of complaint may be at times considered. In this way the complaint is recorded in written and the problem is more likely to be seriously considered.

It is common to feel frustrated, disappointed and problematized about the issue. Being calm and focused, though, is key to writing a successful letter of complaint (https://en.oxforddictionaries.com/writing-help/letters-of-complaint).

A good letter of complaint written by a consumer is the following: https://www.consumer.ftc.gov/articles/0296-sample-consumer-complaint-letter

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